Why you should listen more than you talk

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“Never give reasons for what you think or do until you must. Maybe after a while, a better reason will pop into your head.” General William T. Sherman

When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike. Powerful people impress and intimidate by saying less. Robert Greene

The more someone talks the more you learn, the more we talk the more information we give away. Despite this, our inclination is to talk more than we listen. Listening lets us learn more about a situation, gather more information. Talking has the opposite effect, you give more information away.

Shut up and listen

We waste time by talking about things which aren’t important, focusing on the wrong areas, instead, keep quiet.

You learn by listening

What is the goal?

  • What is the motivation of the people?
  • What is being discussed?
  • What problem is being solved
  • What does the other person think?
  • Why do they think that?

When you listen it helps you understand what people think, why they think something and how they feel. Yet before they have time to speak, we are telling them about our ideas on the topic.

You produce better ideas if you explore problems, understand different perspectives, and gather more information before forming ideas. The earlier you speak the less information you have used to come to your conclusion and the great the chance of misunderstanding the situation.

Better solutions need you to listen and learn, if speed is the goal then talking can help you push forward a conversation and decision. The earlier you speak the less informed your answer will be.

Perspectives

Silence makes people nervous

Less is more

”The human tongue is a beast that few can master. It strains constantly to break out of its cage, and if it is not tamed, it will run wild and cause you grief.” Robert Greene

Speaking less reduces your chances of saying something stupid or saying things which are incorrect. speaking more, increases the chances of you saying something stupid or something you will regret.

Time to think

Ask questions

Changing minds

Getting requirements

Conclusion

The more you talk, the more you give away. Listen, learn and follow Robert Greene’s 4th Law — always say less than necessary

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Have been working with Dynamics 365 since version 4 and enjoy reading and delivering enterprise projects

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