Dynamics 365 — What developers need to know about the activity entity

Ben "The Hosk" Hosking
6 min readApr 5, 2020

Microsoft Dynamics 365 has different Activity entities, showing actions from the CRM users. ActivityPointer records are automatically created when an Activity record is created, enabling developer to retrieve different Activity types with one request.

If you don’t understand how to use the ActivityPointer record you can quickly get bogged down…

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Ben "The Hosk" Hosking

Technology philosopher | Software dev → Solution architect | Avid reader | Life long learner