You cannot create a solution with Microsoft Dynamics 365 if you don’t understand it. #HoskCodeWisdom

The goal of Dynamics certifications is to broaden your knowledge, learn how new features work and get a certification to prove you know it — and that’s useful to you and employers.

The benefits of Dynamics certifications are discussed in my posts below:

How to prepare

First of all, understand what you will be tested on and read the certification criteria:

Microsoft Dynamics 365 customer engagement Online Deployment certification criteria

These are the main areas:

  • Create a Customer Organizational Structure (25% — 30%)
  • Administer the Microsoft Dynamics 365 Environment (25% — 30%)
  • Integrate Microsoft Dynamics with Other Applications (20% — 25%)
  • Manage Microsoft Outlook and Mobile Environments (25% — 30%)

Look at the details under these because they will include parts of the Dynamics 365 you don’t have experience with. This article explains why you might not have experience with certain areas of Dynamics 365.

Certification process

I have been getting Dynamics certificates since Microsoft Dynamics CRM 4 and I use the same proven steps:

· Watch the Dynamics learning portal videos for the certification for the functionality I don’t know (and sometimes watch them for a refresh).

· Whilst watching the videos I will make study notes. I believe in active reading/watching; otherwise I can’t tell if the information is sinking in or bouncing off.

· For functionality I haven’t used before I create a trial in Dynamics 365 and play with the functionality. Using the functionality is the best teacher.

· I make notes on the limitations of functionality and absolutes because these are the things Microsoft likes to test you on. It’s also easy to read these notes and put them into a quiz to enable you to test your…

Ben "The Hosk" Hosking

Technology philosopher | Software dev → Solution architect | Avid reader | Life long learner